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  • How to Improve Lash Retention With Pretreatment

    by Holly Wensley April 13, 2021 4 min read

    Improve lash retention and avoid premature lash shedding with pretreatment
    Table of Contents

      Enhance Eyelash Extension Retention with Expert Pretreatment Tips

      Are your clients' eyelash extensions falling short of expectations? A consistent pretreatment routine helps prepare natural lashes for a secure adhesive attachment. Combined with suitable products, controlled room conditions, and careful application, it can help improve your retention results.

      This guide explains the roles of the main preparation products, how they fit into your routine, and why following each product’s current instructions matters.

      Recommended Pretreatment Products for Eyelash Extensions

      Eyelash Extension Shampoo

      Begin by cleansing the lashes with a suitable lash shampoo to remove makeup, skincare residue, and everyday buildup. Follow the product instructions, rinse thoroughly, and ensure no cleanser residue remains before continuing.

      London Lash pretreatment product overview

      Protein Removing Pads

      Protein Removing Pads help remove makeup and residue from the areas specified in the product directions. They can be a useful addition when preparing the lashes and surrounding eye area.

      They’re one of the unsung heroes of a well-organized lash kit. During fills, take care to avoid leaving fibers caught around existing adhesive bonds.

      Lash Cleanser

      A professional pretreatment Cleanser helps remove remaining oils and residue from the natural lashes. Use the amount and application method specified by the manufacturer, keeping the product away from the eyes and allowing the lashes to reach the required condition before attachment.

      London Lash Cleanser and Primer product guidance

      Lash Cleansing Brushes

      A suitable cleansing brush helps distribute lash shampoo and gently work around the lash line. Use light pressure and rinse thoroughly to remove loosened residue and cleanser.

      Keep your tools within your salon’s hygiene routine, and use a clean brush for each client. For more detail on the products involved, explore our pretreatment guide alongside the current product instructions.

      Lash Primer

      Lash Primer is used as part of preparation according to the product’s directions. Its role differs from that of a Cleanser, so the two should not be treated as interchangeable.

      Use it where appropriate for the natural lashes and the adhesive system you are working with. Avoid overapplication, and allow the product to dry as directed before applying extensions.

      Lash Primer bottle with dropper

      Micro Swabs with Flexible Tips

      Micro swabs allow controlled application of suitable lash preparation products. Their flexible tips help you reach the intended application area without using more liquid than necessary.

      Use fresh applicators as required, avoid cross-contamination, and follow the instructions for each product. A tool suitable for several liquids does not mean those liquids share the same application site.

      Retention & Speed Booster

      London Lash Retention & Speed Booster is applied to the bases of eyelash extensions while they are on the strip, following the product instructions. Do not apply it to natural lashes or skin.

      It can accelerate adhesive setting, so consider your placement speed and measured room conditions before using it. Faster setting is only helpful when you still have enough time to achieve a proper attachment.

      Booster is an extension-preparation product; it does not replace cleansing the client’s natural lashes.

      Post-Treatment Product

      Superbonder Sealant

      Superbonder is a finishing product applied to the adhesive bonds after the extension application is complete. Follow its current directions for timing, quantity, and placement, taking care to keep it away from the eyes and skin.

      A finishing product cannot correct poor isolation, unsuitable extension weight, or an incomplete adhesive attachment. It should not be presented as a guarantee against irritation or allergic reactions.

      London Lash Superbonder finishing product

      Pretreatment Products and Their Roles

      Stage Product or Tool Purpose Important Application Point
      Initial Cleansing Lash Shampoo and Cleansing Brush Remove makeup and everyday residue. Cleanse gently and rinse thoroughly according to the product instructions.
      Additional Cleansing Protein Removing Pads Help remove residue from the specified treatment areas. Follow the directions and avoid leaving fibers around existing bonds.
      Targeted Preparation Pretreatment Cleanser Help remove remaining oils and residue from natural lashes. Use a controlled amount and follow the required drying instructions.
      Natural Lash Preparation Lash Primer Prepare the natural lashes as directed for the chosen product system. Assess suitability and avoid overapplication.
      Extension Preparation Retention & Speed Booster Accelerate adhesive setting where appropriate. Apply to extension bases on the strip, not to natural lashes or skin.
      Finishing Superbonder Sealant Finish the adhesive bonds after application. Follow the specified timing, quantity, and placement instructions.

      The right routine is about using suitable products correctly, rather than applying more of everything. From thorough cleansing to controlled application, each stage should support a clean, consistent attachment.

      Keep essentials such as Foaming Lash Shampoo and Micro Swabs with Flexible Tips organized in your lash extension kit, and review your technique whenever retention becomes inconsistent.

      Frequently Asked Questions

      How Can I Improve Lash Retention?

      1. Cleanse and prepare the natural lashes using suitable products according to their instructions.
      2. Measure your room’s temperature and humidity, and use an adhesive suited to those conditions and your placement speed.
      3. Maintain isolation and achieve a secure attachment using your trained application technique.
      4. Check the finished set for unsuitable attachments and lashes stuck together.
      5. Use finishing products only as directed.
      6. Explain daily cleansing, gentle handling, and maintenance appointments to your client.

      What Causes Poor Lash Retention?

      Possible causes include residue on the natural lashes, adhesive setting before attachment is complete, unsuitable room conditions, deteriorated adhesive, lifted bases, or inconsistent aftercare. Natural growth and shedding also change the appearance of a set between appointments.

      Look at when and how the extensions are coming away rather than assuming every retention problem is caused by the same product or preparation step.

      Do I Need Every Pretreatment Product for Every Client?

      Choose an appropriate routine based on the products’ instructions, your training, and the condition of the lashes. Thorough cleansing is important, but adding extra products without assessing their purpose can make the routine less predictable.

      Where Should Retention & Speed Booster Be Applied?

      Apply London Lash Retention & Speed Booster to the bases of the extensions while they are on the strip, following the current product directions. It is not for application to natural lashes or skin.

      Does Better Retention Help Build Client Loyalty?

      Consistent results can support client satisfaction, but retention is only part of the experience. Clear consultations, realistic expectations, reliable appointments, and practical aftercare advice also help clients feel confident returning to your salon.

      Does This Routine Apply to Pre-Glued or DIY Cluster Lashes?

      No. This article concerns professional individual eyelash extension application. Pre-glued lashes and DIY cluster systems have their own preparation, wear, and removal instructions. Do not substitute professional extension products into those systems unless specifically directed by their manufacturer.