FREE STANDARD SHIPPING FOR ORDERS OVER $99!
FREE STANDARD SHIPPING FOR ORDERS OVER $99!
Discover the secret to long - term success as a lash technician with London Lash owner and founder Hanna Putjato.
This 60-minute masterclass is broken down into bite-sized lessons under 10 minutes each, perfect for watching between clients or during a quiet moment in your day.
Designed for beginner and intermediate lash artists, this course focuses on the skills and habits that turn first time clients into loyal, returning clients.
Please note: This training is focused on client retention - not getting new clients. If you're struggling to retain your clients, this course is for you! We believe that repeat bookings and client loyalty are the real foundation of a successful lash business. You'll learn how to improve every step of the customer journey so clients keep choosing you time and time again.
Whether you're looking to improve client loyalty, refine your technique, or grow your confidence behind the lash bed, this masterclass gives you the tools to elevate your service and build a stronger, more stable business.
Of course! At the end of the training, you’ll receive a digital certificate of attendance which you can showcase in your beauty room or salon!
After completing your purchase, you will receive an email confirmation.
In the email, you will find a blue box labeled “Go to My Courses Page.” Click on this box, and you will be redirected to your course.
As you complete each lesson, be sure to tick the progress boxes to mark them as completed. This will help you keep track of where you left off and ensure a smooth learning experience.
Following up on my previous review:
Thank you for your message.
While I appreciate the resolution, it’s important to note that the main issue was the long delay and poor handling of my case, not just a technical problem.
It was only after changing my tone and escalating the situation that the refund was finally processed.
I sincerely hope future customers will not have to go through the same experience.
Order placed on April 5, 2025, access never activated.
Despite a confirmed payment for this online course, I have never been able to access the content. I constantly receive an error message saying: “You have not purchased any course yet.”
I immediately contacted the customer service, sent screenshots, followed all their recommendations (browser change, retry on other devices, etc.).
Still, after over 20 days, I have received no access, no refund, and no clear solution.
It’s extremely disappointing, especially coming from a brand I used to trust and value for its quality products.
Hi Ornella,
Thank you for your review!
We’re so sorry to hear about the issue that you have experienced with accessing the online masterclass! It seems that our Customer Experience team has now resolved this for you via email, and I can assure you we are also looking into the technical side of things to ensure this issue does not occur again in the future
- LLP x
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